At Sunday Afternoons, we offer a 30-day return and exchange policy for U.S. orders. Customers may request a return or exchange within 30 days after the delivery date.
Return Conditions
To be eligible for a return, items should be returned in their original condition whenever possible, including original packaging, accessories, and proof of purchase.
Items that show damage caused by improper use or handling beyond normal inspection may not qualify for a refund.
These conditions do not affect any consumer rights required by applicable law.
Exchanges
Customers may request an exchange within the same 30-day period.
After we receive and review the returned item, we will arrange the replacement or provide further instructions.
Non-Returnable Items
The following items cannot be returned unless defective or required by applicable law:
- Custom or personalized products
- Clearance or final-sale items
- Gift cards
- Opened intimate or hygiene-sensitive products
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.
We will provide an appropriate solution, including replacement, exchange, or refund when applicable.
Return Shipping
For approved returns and exchanges, Sunday Afternoons provides a prepaid return shipping label or another free return arrangement.
The store covers return shipping costs for:
- No-reason returns
- Exchanges
- Damaged, defective, incorrect, or quality-related issues
Please contact us before sending any return. Unauthorized returns may not be accepted.
Refunds
Once we receive and inspect the returned item, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method within 5–10 business days.
Your bank or payment provider may require additional processing time before the refund appears.
Order Cancellation
Orders may be cancelled before shipment.
Once an order has shipped, cancellation requests will be handled according to this Refund Policy.
Contact Information
For return or refund assistance, please contact us:
Store Name: Sunday Afternoons
Email: support@sundayafterniry.shop
Phone: (971) 974-2001
Address: Highway 97, Bend, OR 97703, United States
Customer Service Hours:
Monday to Friday
9:00 AM–5:00 PM (America/Los_Angeles)